| 1. American Productivity & Quality Center |
| APQC provides products and services to help your organization discover and implement best practices and obtain measurable results. |
| http://www.apqc.org/ |
| 2. BPR Online Learning Center |
| The learning center offers an index of BPR articles, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams. |
| http://www.prosci.com/ |
| 3. BenchmarkReport.com |
| Free, financial benchmark service for manufacturing companies. Learn how your company's financial performance measures up against your closest peers with detailed analysis in key metrics. |
| http://www.benchmarkreport.com/ |
| 4. Benchmarking |
| About Management. The basics of benchmarking including what it is, why it's important and what to measure. |
| http://management.about.com/cs/benchmarking/a... |
| 5. Benchmarking - Consortium |
| Consortium for Higher Education Benchmarking for academic environments. |
| http://cheba.com/index.html |
| 6. Best Practice Business Process Design |
| Includes a number of articles on four themes: production and inventory planning and control, supply chain, related IS /IT issues, and change management. Provided by SM Thacker and Associates. |
| http://www.smthacker.co.uk/ |
| 7. Best Practices LLC |
| Gateway for executives and specialists seeking to improve their business processes through benchmarking leading companies and implementing best practices. |
| http://www3.best-in-class.com/bestp/domrep.ns... |
| 8. Broadcast Benchmarking Association |
| Association of professionals interested in benchmarking and identifying the best broadcast practices that improve the overall operations of their companies. |
| http://www.broadcastbenchmarking.com/ |
| 9. Business to Consumer (B2C) Benchmarking Association? |
| Assists business to consumer managers identify the best business practices and compare operating performance. |
| http://www.b2cbenchmarking.com/ |
| 10. Capability Snapshot |
| Provides a technology-based survey methodology for organizations. |
| http://www.capsnap.com/ |
| 11. Customer Service Benchmarking Association |
| Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members. |
| http://www.csbenchmarking.com/ |
| 12. Ebenchmarking |
| A monthly newsletter provided via e-mail available to individuals employed by large corporations, higher educational organizations or governmental entities who are involved with benchmarking. |
| http://ebenchmarking.com/ |
| 13. Electric Utility Benchmarking Association |
| An association of electric utility companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members. |
| http://euba.com/ |
| 14. ISO Benchmarking Association |
| Brings professionals of companies that are ISO Certified or are seeking ISO Certification together to share information to improve business processes. |
| http://isobenchmarking.com/ |
| 15. ISP Benchmarking Association |
| An association of procurement and supply chain organizations within major corporations. ISPBA conducts benchmarking studies to identify practices that improve the overall operations of the members. |
| http://ispbenchmarking.com/ |