| 1. Advantage Interactive Corp. |
| Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection. |
| http://www.advantageinteractive.com/ |
| 2. CRM Assist |
| Helping CRM customers and professionals understand customer relationship management, front office, sales force automation, and emarketing through mail lists, online forums, and an integrated directory. |
| http://crm.ittoolbox.com |
| 3. Customer Inc |
| Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies. |
| http://www.customer-inc.com |
| 4. Deep-Insight |
| Web-based, customer and employee satisfaction and relationship management assessment services and software. |
| http://info.deep-insight.com/ |
| 5. Fulfillment Plus |
| Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers. |
| http://www.fulfillmentplus.com/ |
| 6. Harte-Hanks, Inc. |
| World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS) |
| http://www.harte-hanks.com/ |
| 7. InteractCM |
| Provider of customer management services including consulting, outsourcing, and seminars. |
| http://www.interactcm.com/ |
| 8. Joe Turner |
| Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982 |
| http://www.joeturner.com/ |
| 9. Kovair Inc. |
| Consulting services covering CRM and strategic relationship management. |
| http://www.kovair.com |
| 10. Mamut |
| Provider of CRM and Internet solutions to small businesses worldwide. |
| http://www.mamut.com/ |
| 11. MindTree Consulting |
| Business to consumer services. |
| http://www.mindtree.com/ |
| 12. NowDocs |
| How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents. |
| http://www.nowdocs.com/ |
| 13. PRC |
| Outsourced customer management solutions. |
| http://www.prcnet.com/ |
| 14. Princeton Consulting |
| Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list. |
| http://www.princecon.com/ |
|
| 15. SRD Group |
| CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment. |
| http://www.srd-grp.com |
| 16. SatisFusion |
| Outsourced services and software solutions that manage direct relationships between manufacturers and their customers, including CRM, product registration, surveys, warehousing and rebate management. |
| http://www.satisfusion.com |
| 17. SociAlchemy |
| Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks. |
| http://www.socialchemy.com/ |
| 18. Softlab |
| IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries. |
| http://www.softlab.com |
| 19. Strengthbank |
| Offers professional keynote and customer service seminars. |
| http://www.strengthbank.com/index2.html |
| 20. Tariva, Inc. |
| Web based customer relationship management software available in both hosted and installed versions. |
| http://www.tariva.com/ |
| 21. TeleTech |
| Customer management, business-process and database-marketing solutions. Includes news and resource library. |
| http://www.teletech.com/ |
| 22. The Better Client Service |
| A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative. |
| http://www.betterclients.com |
| 23. The Cross Country Group |
| Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America. |
| http://www.ccgroup.com |
| 24. The Interchange Group UK |
| Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management. |
| http://www2.interchange.co.uk |
| 25. eLoyalty |
| Offering a range of customer service solutions including call center integration, ERM and eCRM, CTI and help desk , field service and logistics solutions, and customer relationship management. |
| http://www.eloyaltyco.com/ |
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